All returned merchandise must be unregistered, in complete original manufacturer's packaging, same condition as sold, with all accessories, literature, instructions, documentation and blank warranty cards. Defective items may be repaired or exchanged at our discretion for the same or manufacturer's equivalent model only. DiverVision accepts no responsibility for personal data or items left in returned merchandise. If any of the above conditions are not met, DiverVision reserves the right to refuse the return or charge a restock fee of not less than 15%, at our sole discretion.

Please inspect your purchase carefully. Claims for damaged / missing items must be received within two (2) business days of delivery. Items must be returned within 7 days of delivery. Items that are opened or returned more than 7 days after delivery will receive a partial refund. Refunds on returned items which were paid for by PayPal will only be made by crediting the account charged for the purchase. DiverVision will pay return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Otherwise, the customer will be responsible for the shipping costs.

DiverVision will not accept returns on: